Services

Data Recovery

ABMS experts can recover data from most media, including flash drives, hard drives, zip drives, etc.  It is important to bring the computer with the failing drive in; not just the drive.  Our turn around time is very fast, and our prices are reasonable. 

 

Data Recovery is occasionally necessary, even when there are regular backups of the data. Data Recovery is called for when hard drive failure is immanent or has already occurred, and backups are not recent enough to recover from the backup. ABMS has extensive knowledge of data recovery methods. Even so, there is NO GUARANTEE that recovery efforts will be successful. Successfully recovered data is stored in a secured location and can be copied to a replacement hard drive, if necessary. Recovered data can also be copied to other media, such as external hard disks, CD-R disks or DVD-R disks.

If you can hear a "clicking," sound coming from your hard drive, there is a low probability of successful recovery. In this case the data recovery will probably be quite expensive or not possible. Call us for advise before you bring your system to us.

There are several causes of hard drive malfunctions or "crashes." Sometimes a virus can damage the file structure, or erase the vital files which Windows needs to operate. Some hardware problems in the computer can prevent the system from booting. This type of problem does not require Data Recovery. So, It is always best to bring your entire system to ABMS, not just the hard drive by itself.

Data Recovery is performed at our location. If the hard drive is still accessible when we put it into a shop test bed system, we will be able to search the entire drive for files that may be recovered. In many cases hard drive parts can be temporarily interchanged on a failing drive to allow access to the drive's contents. Once we get the hard drive stable we can begin the backup process.

If we successfully recover and backup files from your hard drive, the next step is to determine if the hard drive is defective, and needs to be replaced. Once a good hard drive is in your computer and working correctly, the recovered contents can be put back on the drive. If the Windows is too badly damaged to function correctly, the old contents will be placed in an inactive location, and Windows will have to be reinstalled. Any programs that were being used (Microsoft Office, Quick Books, etc.) will have to be reinstalled as well. The recovered files (word processing files, spreadsheets, financial files, etc.) will be accessible and should then allow you to continue working on you computer.

If the problem with your hard drive is in the HDA (sealed section,) it will require Class 100 Clean Room recovery. The sealed section will be opened, and temporary repairs are done to the drive in order to gain access to the drive's contents. This can be very costly, and you will need to evaluate whether it is better to re-enter the data manually.

**Do your backups frequently**